As a Front of House Manager, you’re the face of the venue, responsible for ensuring a top-notch guest experience.
To snag your next gig, you’ll need a standout resume that showcases your management prowess and hospitality finesse.
Have a squiz at our Front of House Manager resume example and writing guide for cracking tips to craft an ace resume.
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Front of House Manager Resume Example
This example Front of House Manager resume gives you a good idea of how your resume should look.
It’s clean, attractive, easy-to-read, and it clearly highlights the essential information to time-strapped recruiters.
Here’s a step-by-step guide on how to create your own impressive Front of House Manager resume.
Front of House Manager resume structure & format
Resume structure
If you want to bag job interviews, you need to give recruiters the info they want.
These are the key sections you need to include in your resume structure:
- Contact details: Your name and how to get in touch with you.
- Resume summary: A brief summary of your skills and experience – designed to grab recruiters’ attention.
- Core skills: A bullet pointed list of your most relevant Front of House Manager skills.
- Work experience: Your recent job history in reverse chronological order.
- Education: A list of your education and qualifications.
- Additional info (optional): Any other information that could sway a hiring decision in your favour (like hobbies and interests).
How to format your Front of House Manager resume
Your resume needs to look stylish and professional, whilst being super-easy for time-strapped recruiters to read.
Here’s how to format your resume to achieve both of those goals.
- Resume length: Keep your resume between 1 to 2 pages long because recruiters see tons of resumes every day and only have limited time to read each one.
- Font & colour scheme: Opt for a straightforward font that’s easy on the eyes, avoiding fancy ones that could be hard to read. Stick to a black-text-on-white background, but don’t hesitate to add a touch of colour to make your resume pop.
- Page layout: Split your page into distinct sections using bold headings or borders, making it easy for readers to locate the information they need at a glance.
- Break text up: Make use of bullet points and short paragraphs to breakup text, simplifying the info for busy recruiters to digest.
- Photos: In Australia, photos aren’t compulsory, but you can include a small headshot at the top if you want.
Quick tip: Achieving a professional look for your resume can be difficult and time-consuming. If you want to create an attractive resume quickly, try our Resume Builder and use one of our eye-catching professional resume templates.
Contact Details
Employers need to know who you are, and how to contact you – so whilst your contact details section is fairly simple, it’s important to get it right.
Add these 4 essential details to the top of your resume, trying not to take up too much space:
- Your name and a professional title: (e.g. Marketing Manager or Management Accountant) Tailor the title to match your target jobs.
- Email address: Ensure that it look professional (e.g.shane.smith21@gmail.com) and don’t use an old one with your school nickname in like shanzeybwoySmitho666@gmail.com.
- Phone number: Ideally your mobile so that you can be easily reached. Don’t forget to tripe check the number is correct!
- Location: Add the general location of where you are looking to work (e.g. Sydney, Brisbane).
You can also add some of the following details optionally:
- Webpage links: You can link out to a relevant social profile such as LinkedIn or even a portfolio. Make sure anything you link to is high-quality and kept up-to-date.
- Photograph: Photographs aren’t normally required but employers in creative industries sometimes like to see them. If you decide to add, make sure that you look professional and don’t take up too much space on the page with it.
You do not need to add personal details such as your date of birth, full address, or gender. These details aren’t needed to make a hiring decision and will waste space on your resume.
Front of House Manager Resume Summary
The resume summary at the top of your document is a crucial, concise introduction that encapsulates your professional qualifications and readiness for the job. It sets the stage for your detailed application.
To instantly capture a recruiter’s attention and lead them into reading further into your resume, use these proven tips:
- Keep it short: Aim for a concise summary of 3 to 5 sentences, ensuring it can be quickly scanned. You can elaborate on details later, in the work experience section.
- Tailor to target jobs: For maximum impact, try to reflect as many matching skills from your target job adverts as you can. This will make recruiters more likely to pay attention.
- Avoid using cliches: Steer clear of clichés such as “dynamic multitasker” or “goal-oriented individual” – they’re tired non-factual phrases that won’t make you stand out to employers.
Front of House Manager resume summary example
What to include in your Front of House Manager resume summary
- Summary of your experience: Give an overview of the types of jobs that you’ve done, companies you’ve worked for, and how much experience you have.
- Relevant skills: Demonstrate your suitability for Front of House Manager positions by emphasising your most relevant skills for the role.
- Qualifications: Include a short note about any relevant qualifications for Front of House Manager roles to demonstrate your suitability for the position.
- Benefits of hiring you: Employers want to see the value you offer to their organisation, whether it’s through cost savings, enhanced productivity, or increased customer acquisition.
Quick tip: Choose from hundreds of pre-written summaries across all industries, and add one to your resume with one-click in our Resume Builder. All written by recruitment experts and easily tailored to suit your unique skillset and style.
Core skills section
Make your resume more noticeable with a dedicated core skills section.
Use bullet points to highlight the skills most in demand for Front of House Manager positions, and keep descriptions brief, ideally under four words, for easy scanning by busy hiring managers.
Skills for your Front of House Manager resume
Reservation Systems Management – Handling booking software to efficiently manage reservations, table allocations and customer data.
Financial Reporting – Preparing and analysing financial reports to track revenue, control costs, and forecast future financial performance.
Staff Rostering – Organising employee schedules to ensure adequate coverage during all operating hours while managing labour costs.
Inventory Control – Monitoring stock levels of food, beverages, and supplies to maintain optimal inventory and reduce waste.
Point of Sale Operation – Operating and troubleshooting point of sale systems to process customer transactions accurately and efficiently.
Customer Service Excellence – Delivering high-quality service to guests, addressing inquiries and resolving issues to ensure a positive dining experience.
Menu Knowledge – Maintaining comprehensive knowledge of the menu, including ingredients, preparation methods, and dietary information.
Health and Safety Compliance – Ensuring the restaurant adheres to health and safety regulations, including food handling procedures and workplace safety standards.
Event Coordination – Organising and overseeing private functions, special events, and promotional activities within the establishment.
Wine and Beverage Expertise – Possessing knowledge of wine and beverage pairings, service techniques, and maintaining an up-to-date selection.
Quick tip: Our Resume Builder contains thousands of in-demand skills for every profession that can be added to your resume in seconds – saving you time and greatly improving your chances of landing job interviews and getting hired.
Work experience section
Your work experience section is your chance to show employers what value you can bring to them.
List your previous jobs in reverse chronological order, focusing on your last 3-5 years of experience.
Structuring your jobs
To ensure that recruiters can understand what you’ve done within each of your jobs, structure them the following way.
Outline
Start with a 1 to 2 line outline of the job, including what the employer does, where you sit within the organisation, and the overall goal of the job.
Key responsibilities
Outline your primary duties in 5-8 bullet points, focusing on essential skills, tools, and expertise.
Ensure each point is succinct, indicating your interactions within the company and your contributions to its success.
Key achievements
Round up each role by listing 1-3 key achievements that had a big positive impact on the employer (like saving them money or completing a project ahead of schedule).
Wherever possible, quantify them using hard facts and figures to prove the value you delivered.
Example job for Front of House Manager resume
Outline
Lead a team of 20 front of house staff at the prestigious Park Hotel, a premier hotel with 200 rooms in central Sydney.
Key Responsibilities
- Manage room inventory and reservations using the property management system (PMS)
- Resolve guest issues and complaints promptly, ensuring high levels of guest satisfaction
- Recruit, train, and supervise FOH staff, providing ongoing coaching and performance feedback
- Conduct regular audits of booking procedures to maintain operational efficiency
Quick tip: Create impressive job descriptions easily in our Resume Builder by adding pre-written job phrases for every industry and career stage.
Education section
Include your education near the bottom of your resume.
List your academic qualifications in bullet points, focusing on those most applicable to Front of House Manager positions.
If you possess considerable experience, you can keep this brief, however if you have less experience you should provide detailed insights into how your education has prepared you for the position.
This section can include:
- University degrees
- Industry specific qualifications for Front of House Manager jobs
- Vocational education and training (VET) diplomas
- Senior Secondary Certificate of Education (SSCE)
Additional information (optional)
At the very bottom of your resume you can add an additional info section, for anything else that might help you to look more appealing to employers.
This is often used for hobbies and interests, but can also include awards, publications or a list of technical skills.
If you are considering adding anything here, remember to only include things that are related to your work, or things which are very impressive.
Don’t add common pastime hobbies such as watching TV or socialising with friends, as they won’t make any impact.
Crafting an effective Front of House Manager resume can be challenging, but adhering to these guidelines should enable you to develop a resume that attracts recruiter attention and secures numerous interview opportunities.
Always double-check your resume for errors and customise it for each job application to demonstrate your suitability.
Good luck with your job search!