If you’re keen to make a stellar impression as Front of House Staff, you’ll need a bang-up resume that showcases your top-notch customer service skills.
Our guide here is chockers with hints to help you write a ripper application that’ll have employers calling you in no time.
Take a squiz at our Front of House Staff resume example below and get ready to shine.
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Front of House Staff Resume Example
The example Front of House Staff resume above demonstrates the ideal format and content your resume should have.
Its professional and clean layout is designed for optimal readability by busy hiring managers.
Follow our comprehensive guide to write your own effective Front of House Staff resume.
Front of House Staff resume structure & format
Resume structure
A well-organized resume is your ticket to job interviews.
Ensure you include these sections in your resume to impress recruiters:
- Contact details: Your name and best contact information.
- Resume summary: A brief but powerful summary of your key skills and experiences.
- Core skills: A focused list of skills relevant to Front of House Staff jobs.
- Work experience: A detailed account of your past positions, starting with the most recent.
- Education: Your educational qualifications.
- Additional info: Optional section for extra credentials or interests that support your application.
How to format your Front of House Staff resume
The format of your resume determines how attractive it will look to hiring managers, and how easy it will be for them to read.
Here are the main things to remember when formatting your resume.
- Resume length: Keep your resume short and sweet, ideally around 1 to 2 pages, as recruiters have loads to get through daily and not much time to read each one.
- Font & colour scheme: Opt for a straightforward font that’s easy on the eyes, avoiding fancy ones that could be hard to read. Stick to a black-text-on-white background, but don’t hesitate to add a touch of colour to make your resume pop.
- Page layout: Split your page into distinct sections using bold headings or borders, making it easy for readers to locate the information they need at a glance.
- Break text up: Break text up into concise bullet points and short paragraphs to make it easy for busy recruiters to digest the info.
- Photos: Photos aren’t necessary in Australia, but if you want, you can include a small headshot at the top.
Quick tip: Achieving a professional look for your resume can be difficult and time-consuming. If you want to create an attractive resume quickly, try our Resume Builder and use one of our eye-catching professional resume templates.
Contact Details
Employers need to know who you are, and how to contact you – so whilst your contact details section is fairly simple, it’s important to get it right.
Add these 4 essential details to the top of your resume, trying not to take up too much space:
- Your name and a professional title: (e.g. Marketing Manager or Management Accountant) Tailor the title to match your target jobs.
- Email address: Ensure that it look professional (e.g.shane.smith21@gmail.com) and don’t use an old one with your school nickname in like shanzeybwoySmitho666@gmail.com.
- Phone number: Ideally your mobile so that you can be easily reached. Don’t forget to tripe check the number is correct!
- Location: Add the general location of where you are looking to work (e.g. Sydney, Brisbane).
You can also add some of the following details optionally:
- Webpage links: You can link out to a relevant social profile such as LinkedIn or even a portfolio. Make sure anything you link to is high-quality and kept up-to-date.
- Photograph: Photographs aren’t normally required but employers in creative industries sometimes like to see them. If you decide to add, make sure that you look professional and don’t take up too much space on the page with it.
You do not need to add personal details such as your date of birth, full address, or gender. These details aren’t needed to make a hiring decision and will waste space on your resume.
Front of House Staff Resume Summary
Your resume summary is a short introductory paragraph at the top of the page, designed to give recruiters a high-level overview of your suitability.
If you want to hook recruiters attention and encourage them to read more of your resume, do the following:
- Keep it short: Keep your summary between 3 to 5 sentences long so it can be read within seconds. Save the detail for your work experience section.
- Tailor to target jobs: For maximum impact, try to reflect as many matching skills from your target job adverts as you can. This will make recruiters more likely to pay attention.
- Avoid using cliches: Steer clear of clichés such as “dynamic multitasker” or “goal-oriented individual” – they’re tired non-factual phrases that won’t make you stand out to employers.
Front of House Staff resume summary example
What to include in your Front of House Staff resume summary
- Summary of your experience: Outline the variety of roles you’ve undertaken and the organisations you’ve been part of to give employers a clear overview of your career experience.
- Relevant skills: Tell employers you have the right skills for Front of House Staff roles by detailing your most relevant skills for the job.
- Qualifications: Include a short note about any relevant qualifications for Front of House Staff roles to demonstrate your suitability for the position.
- Benefits of hiring you: Employers want to know what value you will bring them, whether it’s increasing their revenue or helping them to complete projects ahead of schedule.
Quick tip: Choose from hundreds of pre-written summaries across all industries, and add one to your resume with one-click in our Resume Builder. All written by recruitment experts and easily tailored to suit your unique skillset and style.
Core skills section
To catch the eye of recruiters, include a core skills section on your resume.
This should be a bullet-pointed list showcasing your most sought-after skills specific to Front of House Staff roles.
Limit each skill to four words to ensure they stand out clearly to busy hiring managers.
Skills for your Front of House Staff resume
Point of Sale Operation – Handling transactions efficiently using various POS systems, ensuring accuracy in customer billing and payments.
Menu Knowledge – Familiarity with the full range of menu items, including ingredients, preparation methods, and potential allergens to inform and advise customers.
Table Setting Standards – Maintaining high standards for table setting, ensuring all cutlery, glassware, and napery are immaculately presented.
Food Service Techniques – Serving food to customers following proper service protocol, while maintaining presentation and temperature standards.
Beverage Service Proficiency – Preparing and serving a variety of beverages, from coffee to cocktails, with knowledge of mixology and barista skills.
Reservation Systems Management – Utilising reservation software to manage bookings, allocate seating, and accommodate guest preferences.
Customer Order Management – Accurately taking customer orders, understanding special requests, and communicating effectively with kitchen staff.
Food Safety Compliance – Adhering to food safety regulations and practices to ensure a hygienic dining environment for patrons.
Liquor Laws Familiarity – Understanding local liquor licensing laws and responsibly serving alcohol to patrons in accordance with these regulations.
Payment Reconciliation – Completing end-of-day financial tasks, including reconciling cash drawers and processing sales reports.
Quick tip: Our Resume Builder contains thousands of in-demand skills for every profession that can be added to your resume in seconds – saving you time and greatly improving your chances of landing job interviews and getting hired.
Work experience section
The work experience part of your resume allows you to display what you can bring to a potential employer.
Record your previous roles in reverse chronological order, giving particular attention to the past 3-5 years.
Structuring your jobs
To ensure that recruiters can understand what you’ve done within each of your jobs, structure them the following way.
Outline
Start with a 1 to 2 line outline of the job, including what the employer does, where you sit within the organisation, and the overall goal of the job.
Key responsibilities
Use bullet points to detail the key responsibilities of your role, highlighting hard skills, software and knowledge wherever you can.
Keep them short and sharp to make them easily digestible by readers.
Key achievements
Round up each role by listing 1-3 key achievements that had a big positive impact on the employer (like saving them money or completing a project ahead of schedule).
Wherever possible, quantify them using hard facts and figures to prove the value you delivered.
Example job for Front of House Staff resume
Outline
Act as the first point of contact for guests arriving at a reputable financial services firm, providing excellent customer service and coordinating meetings.
Key Responsibilities
- Meet external guests, show them to meeting rooms, and inform employees of their arrival
- Arrange in-house catering for breakfast meetings, lunches, and drinks events
- Serve refreshments to staff and visitors in meeting rooms
- Update the meeting room system on a timely basis
Quick tip: Create impressive job descriptions easily in our Resume Builder by adding pre-written job phrases for every industry and career stage.
Education section
Place your education section towards the end of your resume.
It should be formatted as a bullet-pointed list highlighting your qualifications and academic achievements, especially those pertinent to Front of House Staff roles.
Experienced candidates should keep this section concise, but if you have minimal experience you can elaborate on these qualifications to showcase your relevant skills and knowledge.
This section can include:
- University degrees
- Industry specific qualifications for Front of House Staff jobs
- Vocational education and training (VET) diplomas
- Senior Secondary Certificate of Education (SSCE)
Additional information (optional)
At the very bottom of your resume you can add an additional info section, for anything else that might help you to look more appealing to employers.
This is often used for hobbies and interests, but can also include awards, publications or a list of technical skills.
If you are considering adding anything here, remember to only include things that are related to your work, or things which are very impressive.
Don’t add common pastime hobbies such as watching TV or socialising with friends, as they won’t make any impact.
Crafting an effective Front of House Staff resume can be challenging, but adhering to these guidelines should enable you to develop a resume that attracts recruiter attention and secures numerous interview opportunities.
Always double-check your resume for errors and customise it for each job application to demonstrate your suitability.
Good luck with your job search!