Healthcare Receptionist resume example

Are you keen to land a role as a Healthcare Receptionist but unsure about how to compose a resume that showcases your administrative finesse and people skills?

Fear not, because we’re here to guide you through the process with some top-notch advice and strategies.

Take a gander at our Healthcare Receptionist resume example below, which will serve as your blueprint for crafting a standout application.

 

 

 

Healthcare Receptionist Resume Example

Healthcare Receptionist resume 1

 

This example Healthcare Receptionist resume showcases the optimal structure and great content to include in your own resume.

Designed to be professional and easy for recruiters to read, it serves as an excellent example of a good Healthcare Receptionist resume.

Next, we’ll guide you through the process of developing a compelling Healthcare Receptionist resume of your own.

 

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Healthcare Receptionist resume structure & format

Resume layout and structure

 

Resume structure

Structuring your resume correctly is key to making a strong impression on recruiters.

Your resume should consist of the following sections:

  • Contact details: Your personal contact information.
  • Resume summary: An engaging summary highlighting your suitability for Healthcare Receptionist jobs.
  • Core skills: Specific skills pertinent to your field in a bullet-point format.
  • Work experience: Recent and relevant job positions in reverse chronological order.
  • Education: Detailed educational background applicable to your field.
  • Additional info: Optional but useful details like languages or relevant hobbies.

 

How to format your Healthcare Receptionist resume

Resume format example

 

The layout of your resume is crucial in making it appealing and accessible to hiring managers.

Keep these key points in mind when arranging your resume format.

  • Resume length: Keep your resume concise, aiming for 1 to 2 pages. With recruiters swamped by resumes daily, keeping it brief can help you stand out.
  • Font & colour scheme: Choose a clear and easy-to-read font, steering clear of overly decorative ones that could hinder readability. Stick with a classic black-text-on-white-background for the body of the resume, but don’t shy away from adding a hint of colour elsewhere to make your resume stand out.
  • Page layout: Divide the page into clearly visible sections using bold headings or borders, so that readers can quickly pinpoint the information they want.
  • Break text up: Break up text with concise bullet points and brief paragraphs, ensuring busy recruiters can easily absorb the info.
  • Photos: In Australia, photos aren’t compulsory, but you can include a small headshot at the top if you want.

 

Quick tip: Achieving a professional look for your resume can be difficult and time-consuming. If you want to create an attractive resume quickly, try our Resume Builder and use one of our eye-catching professional resume templates.

 

 

Contact Details

Resume contact details

 

Seeing who you are and how you can be contacted is essential for potential employers, so it’s critical that your contact details section is both clear and accurate.

Include these four crucial elements at the top of your resume, but ensure they don’t take up excessive space:

  • Your name and professional title: Choose a title that aligns with your career objectives, such as IT Support Specialist or Video Editor.
  • Email address: Use a professional email address (e.g. aaron.davis.work@gmail.com). Avoid using old or informal emails like big.boy.aaron@gmail.com.
  • Phone number: Provide your mobile number for easy accessibility. Make sure to double-check that the number is correct.
  • Location: Specify the broader area where you are seeking employment, such as Cairns, Perth etc.

Optionally, you may consider adding the following details:

  • Webpage links: Include links to professional sites like LinkedIn or your personal portfolio, ensuring they are current and professionally relevant.
  • Photograph: While not typically required, a professional photograph may be advantageous in creative fields. If you decide to use one, ensure it is compact on the page, and professional in appearance.

Refrain from adding personal data such as your date of birth, full address, or gender. These are not necessary for recruitment decisions and simply clutter your resume.

 

Healthcare Receptionist Resume Summary

Resume summary

 

Your resume summary is a short introductory paragraph at the top of the page, designed to give recruiters a high-level overview of your suitability.

If you want to hook recruiters attention and encourage them to read more of your resume, do the following:

  • Keep it short: Aim for a concise summary of 3 to 5 sentences, ensuring it can be quickly scanned. You can elaborate on details later, in the work experience section.
  • Tailor to target jobs: Enhance your resume’s impact by incorporating key skills and keywords from the job adverts you’re applying for, making it easier for recruiters to notice your relevance.
  • Avoid using cliches: Thinking about calling yourself a “hard working team player who thinks outside the box“? Don’t! These phrases are meaningless and don’t provide employers with the facts they want.

 

Healthcare Receptionist resume summary example

Organised Healthcare Receptionist with 5 years of experience providing clerical support and customer service to patients and staff on hospital wards and in primary care clinics. Adept at managing large quantities of bookings, enquiries and medical administration with demonstrated success in streamlining processes. Skilled in managing multiple phone lines and transferring calls to the appropriate departments.

 

What to include in your Healthcare Receptionist resume summary

  • Summary of your experience: Outline the variety of roles you’ve undertaken and the organisations you’ve been part of to give employers a clear overview of your career experience.
  • Relevant skills: Demonstrate your suitability for Healthcare Receptionist positions by emphasising your most relevant skills for the role.
  • Qualifications: Remember to mention any qualifications applicable to Healthcare Receptionist jobs, showcasing your suitability for the role.
  • Benefits of hiring you: Employers want to know what value you will bring them, whether it’s increasing their revenue or helping them to complete projects ahead of schedule.

 

Quick tip: Choose from hundreds of pre-written summaries across all industries, and add one to your resume with one-click in our Resume Builder. All written by recruitment experts and easily tailored to suit your unique skillset and style.

 

Core skills section

Resume core skills

 

If you really want to ensure that your resume gets noticed, add a core skills section.

It’s a bullet pointed list of your most in-demand skills relating to Healthcare Receptionist jobs.

Keep each one under 4 words in length, so they jump off the page and are easily spotted by even the busiest hiring managers.

 

Skills for your Healthcare Receptionist resume

Medical Terminology Proficiency – Demonstrating a thorough understanding of medical terms and jargon to accurately record patient information and communicate effectively with healthcare professionals.

Patient Management Systems – Operating electronic health record (EHR) systems to schedule appointments, update patient details, and manage health information securely.

Billing and Invoicing – Processing patient billing, handling Medicare and private insurance claims, and managing invoicing procedures in compliance with healthcare regulations.

Medical Typing – Exhibiting fast and accurate typing abilities for transcribing medical reports, correspondence, and other healthcare-related documents.

Appointment Scheduling – Coordinating and organising patient appointments using practice management software to ensure efficient clinic flow.

Healthcare Compliance Awareness – Maintaining up-to-date knowledge of healthcare compliance, including privacy laws and occupational health and safety regulations.

Telephone Triage – Assessing patient needs over the phone to determine the urgency of care required and directing calls appropriately within the practice.

Medical Inventory Management – Keeping track of medical supplies, ordering stock, and maintaining inventory levels to ensure availability of necessary items.

Practice Management Software Proficiency – Skilfully navigating practice management software for patient registration, appointment setting, and billing tasks.

Multi-line Phone System Operation – Handling a multi-line phone system to manage incoming calls, transfer calls to appropriate departments, and take messages efficiently.

 

Quick tip: Our Resume Builder contains thousands of in-demand skills for every profession that can be added to your resume in seconds – saving you time and greatly improving your chances of landing job interviews and getting hired.

 

resume builder

 

Work experience section

Use your work experience section to highlight the value you offer to employers.

Arrange your employment history in reverse chronological order, concentrating primarily on your experiences from the past 3-5 years.

 

Work experience order in resume

 

Structuring your jobs

To make your responsibilities clear to recruiters, present your previous jobs in the following format.

 

Role descriptions structure

 

Outline

Start with a 1 to 2 line outline of the job, including what the employer does, where you sit within the organisation, and the overall goal of the job.

 

Key responsibilities

Use bullet points to detail the key responsibilities of your role, highlighting hard skills, software and knowledge wherever you can.

Keep them short and sharp to make them easily digestible by readers.

 

Key achievements

Finish each role’s section with 1-3 standout achievements that positively influenced your employer.

Use concrete metrics to illustrate these successes, whether they involve enhancing efficiency, saving costs, or driving project advancements.

 

Example job for Healthcare Receptionist resume

Outline

Act as the first point of contact for patients and providing administrative support at a large practice with 15,000 patients and 100+ clinical personnel.

Key Responsibilities

  • Make appointments, manage the surgery diary, and notify doctors of the schedule.
  • Conduct inbound/outbound calls, answer queries, and chase referrals.
  • Manage the clinic inbox, respond to emails in a timely manner, and send SMS.
  • Handle confidential personal and financial information, adhering relevant data protection policies.

 

Quick tip: Create impressive job descriptions easily in our Resume Builder by adding pre-written job phrases for every industry and career stage.

 

 

Education section

Resume education section

 

Near the bottom of your resume, add your education section.

This should simply be a bullet pointed list of your qualifications and academic record, with a focus on those which are most relevant to Healthcare Receptionist jobs.

If you’re an experienced candidate, keep this section brief. If you have little or no experience, expand on some of your qualifications to show off some of the skills and knowledge you gained from them.

This section can include:

  • University degrees
  • Industry specific qualifications for Healthcare Receptionist jobs
  • Vocational education and training (VET) diplomas
  • Senior Secondary Certificate of Education (SSCE)

 

Additional information (optional)

Resume additional info

 

Consider placing an additional info section at the bottom of your resume for extracurricular details that might make you more attractive to employers.

This section can showcase hobbies, awards, publications, or a catalogue of technical skills.

Ensure anything you list here is relevant to your job or notably remarkable.

Refrain from mentioning generic hobbies such as watching TV or hanging out with friends, as they do not enhance your professional profile.

 

resume builder

 

Constructing a compelling Healthcare Receptionist resume requires effort, but by following the steps provided, you can assemble a resume that prompts replies from recruiters and generates multiple interviews.

Be sure to revise your resume carefully upon completion and tailor it for each application to confirm your alignment with the job requirements.

Good luck with your job search!