Medical Receptionist resume example

Greeting patients with a warm smile and efficient service is what you do best, but now it’s time to make your Medical Receptionist resume reflect that.

For a resume that’s as organised and approachable as you are, our writing guide is just what the doctor ordered.

Check out our Medical Receptionist resume example below and get ready to land that next role with confidence.

 

 

 

Medical Receptionist Resume Example

Medical Receptionist resume 1

 

The Medical Receptionist resume example displayed above is a great example of proper resume structuring and top content.

It is crafted to appear professional and to ensure it’s an easy read for busy recruiters.

Follow the upcoming steps to write a winning Medical Receptionist resume that lands you interviews.

 

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Medical Receptionist resume structure & format

Resume layout and structure

 

Resume structure

A strategically structured resume is crucial for showcasing your strengths and securing interviews.

Ensure your resume includes these sections:

  • Contact details: Your name and contact information.
  • Resume summary: A concise overview of your qualifications and skills.
  • Core skills: A list of key skills relevant to Medical Receptionist jobs.
  • Work experience: Detailed in reverse chronological order, showcasing your career progression.
  • Education: Your academic achievements and credentials.
  • Additional info (optional): Extra details that might influence the hiring decision, like volunteer work or special interests.

 

How to format your Medical Receptionist resume

Resume format example

 

The layout of your resume is crucial in making it appealing and accessible to hiring managers.

Keep these key points in mind when arranging your resume format.

  • Resume length: Keep your resume short and sweet, ideally around 1 to 2 pages, as recruiters have loads to get through daily and not much time to read each one.
  • Font & colour scheme: Choose a clear and easy-to-read font, steering clear of overly decorative ones that could hinder readability. Stick with a classic black-text-on-white-background for the body of the resume, but don’t shy away from adding a hint of colour elsewhere to make your resume stand out.
  • Page layout: Split your page into distinct sections using bold headings or borders, making it easy for readers to locate the information they need at a glance.
  • Break text up: Make use of bullet points and short paragraphs to breakup text, simplifying the info for busy recruiters to digest.
  • Photos: In Australia, photos aren’t compulsory, but you can include a small headshot at the top if you want.

 

Quick tip: Achieving a professional look for your resume can be difficult and time-consuming. If you want to create an attractive resume quickly, try our Resume Builder and use one of our eye-catching professional resume templates.

 

 

Contact Details

Resume contact details

 

Employers need to know who you are, and how to contact you – so whilst your contact details section is fairly simple, it’s important to get it right.

Add these 4 essential details to the top of your resume, trying not to take up too much space:

  • Your name and a professional title: (e.g. Finance Assistant or Account Manager) tailor the title to match your target jobs.
  • Email address: Ensure that it look professional (e.g. Jade-gowers@gmail.com) and don’t use an old one with your school nickname in like jazzyjade69@gmail.com
  • Phone number: Ideally your mobile so that you can be easily reached. Don’t forget to triple check the number is correct!
  • Location: Add the general location of where you are looking to work (e.g. Melbourne, Adelaide)

You can also add some of the following details optionally.

  • Webpage links: you can link out to a relevant social profile such as LinkedIn or even a portfolio. Make sure anything you link to is high-quality and kept up-to-date.
  • Photograph: Photographs aren’t normally required but employers in creative industries sometimes like to see them. If you decide to add, make sure that you look professional and don’t take up too much space on the page with it.

You do not need to add personal details such as your date of birth, full address, or gender. These details aren’t needed to make a hiring decision and will waste space on your resume.

 

Medical Receptionist Resume Summary

Resume summary

 

Your resume summary is a crucial, concise introductory paragraph located at the top of your resume. It’s your opportunity to provide a snapshot of your professional strengths and demonstrate your fit for the role.

To capture the recruiters’ interest immediately and motivate them to delve deeper into your resume, follow these strategic tips:

  • Keep it short: Keep your summary between 3 to 5 sentences long so it can be read within seconds. Save the detail for your work experience section.
  • Tailor to target jobs: Fill your summary with as many keywords from the job adverts you are targeting as possible. This will ensure recruiters instantly see your suitability.
  • Avoid using cliches: Thinking about calling yourself a “hard working team player who thinks outside the box“? Don’t! These phrases are meaningless and don’t provide employers with the facts they want.

 

Medical Receptionist resume summary example

Proactive Medical Receptionist with 8+ years experience providing clerical support and customer service to patients and staff on hospital wards and in primary care clinics. Adept at managing large quantities of bookings, enquiries and medical administration with demonstrated success in streamlining processes. Organised and approachable individual with excellent attention to detail.

 

What to include in your Medical Receptionist resume summary

  • Summary of your experience: What kind of companies have you worked for? What types of jobs have you done? Give employers a clear picture of your experience.
  • Relevant skills: Showcase your key skills, emphasising those tailored for Medical Receptionist roles.
  • Qualifications: Include a short note about any relevant qualifications for Medical Receptionist roles to demonstrate your suitability for the position.
  • Benefits of hiring you: Employers want to see the value you offer to their organisation, whether it’s through cost savings, enhanced productivity, or increased customer acquisition.

 

Quick tip: Choose from hundreds of pre-written summaries across all industries, and add one to your resume with one-click in our Resume Builder. All written by recruitment experts and easily tailored to suit your unique skillset and style.

 

Core skills section

Resume core skills

 

Make your resume more noticeable with a dedicated core skills section.

Use bullet points to highlight the skills most in demand for Medical Receptionist positions, and keep descriptions brief, ideally under four words, for easy scanning by busy hiring managers.

 

Skills for your Medical Receptionist resume

Medical Billing – Processing patient billing, understanding various health insurance plans, and managing Medicare bulk billing and private billing systems.

Patient Scheduling – Organising and managing appointments using practice management software to ensure efficient patient flow and maximise clinic capacity.

Medical Terminology – Utilising a comprehensive understanding of medical terminology to accurately record patient information and communicate with healthcare professionals.

Clinical Coding – Applying the correct clinical codes to patient records and billing procedures to ensure accurate data entry and compliance with healthcare regulations.

Medical Transcription – Transcribing medical reports, referral letters, and other documents from audio recordings made by healthcare practitioners.

Electronic Health Records Management – Managing electronic health record (EHR) systems to maintain accurate and secure patient health information.

Practice Management Software Proficiency – Navigating and utilising practice management software for appointment booking, billing, and reporting.

Health Information Privacy – Upholding the principles of patient confidentiality and privacy as per the Health Records Act and Privacy Principles.

Medical Inventory Management – Monitoring and maintaining medical supplies inventory to ensure availability of necessary items for clinical procedures.

Telehealth Coordination – Facilitating telehealth services, including scheduling virtual appointments and assisting with the setup of technology for remote consultations.

 

Quick tip: Our Resume Builder contains thousands of in-demand skills for every profession that can be added to your resume in seconds – saving you time and greatly improving your chances of landing job interviews and getting hired.

 

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Work experience section

Your work experience section is your chance to show employers what value you can bring to them.

List your previous jobs in reverse chronological order, focusing on your last 3-5 years of experience.

 

Work experience order in resume

 

Structuring your jobs

To ensure that recruiters can understand what you’ve done within each of your jobs, structure them the following way.

 

Role descriptions structure

 

Outline

Introduce each job with a concise 1 to 2 line outline that covers the employer’s business, your role within the structure, and the key goals of your position.

 

Key responsibilities

Use bullet points to detail the key responsibilities of your role, highlighting hard skills, software and knowledge wherever you can.

Keep them short and sharp to make them easily digestible by readers.

 

Key achievements

Finish each role’s section with 1-3 standout achievements that positively influenced your employer.

Use concrete metrics to illustrate these successes, whether they involve enhancing efficiency, saving costs, or driving project advancements.

 

Example job for Medical Receptionist resume

Outline

Work as part of the reception team at a busy public GP practice, acting as the first point of contact for patients and providing administrative assistance for a team of 10 clinical staff.

Key Responsibilities

  • Greet patients, log their arrival online, and direct them to the waiting room
  • Manage the clinic inbox, respond to emails in a timely manner, and send SMS
  • Make appointments, manage the surgery diary, and notify doctors of the schedule
  • Conduct inbound/outbound calls, answer queries, and chase referrals

 

Quick tip: Create impressive job descriptions easily in our Resume Builder by adding pre-written job phrases for every industry and career stage.

 

 

Education section

Resume education section

 

Near the bottom of your resume, add your education section.

This should simply be a bullet pointed list of your qualifications and academic record, with a focus on those which are most relevant to Medical Receptionist jobs.

If you’re an experienced candidate, keep this section brief. If you have little or no experience, expand on some of your qualifications to show off some of the skills and knowledge you gained from them.

This section can include:

  • University degrees
  • Industry specific qualifications for Medical Receptionist jobs
  • Vocational education and training (VET) diplomas
  • Senior Secondary Certificate of Education (SSCE)

 

Additional information (optional)

Resume additional info

 

At the very bottom of your resume you can add an additional info section, for anything else that might help you to look more appealing to employers.

This is often used for hobbies and interests, but can also include awards, publications or a list of technical skills.

If you are considering adding anything here, remember to only include things that are related to your work, or things which are very impressive.

Don’t add common pastime hobbies such as watching TV or socialising with friends, as they won’t make any impact.

 

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While writing an exceptional Medical Receptionist resume is demanding, the steps outlined above should guide you in crafting a document that engages recruiters and brings in many interview requests.

It is crucial to proofread your resume thoroughly and tailor it for each application to ensure you are seen as a fitting candidate.

Good luck with your job search!