Reckon you’ve got the charm and organisational chops to be the face of a company as its receptionist?
Your resume is the key to unlocking that front desk position, but you’ll need it to be polished to perfection.
Have a squiz at our Receptionist resume example and guide for some ripper tips to make your application stand out.
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Receptionist Resume Example
This Receptionist resume example acts as a great guideline for structuring your own.
Its professional format and clear presentation make it an ideal example for creating a smooth reading experience for recruiters.
Next, we’ll break down the steps to develop your own interview-winning Receptionist resume.
Receptionist resume structure & format
Resume structure
An effective resume structure is crucial for catching the eye of recruiters and securing job interviews.
Make sure your resume includes these essential sections:
- Contact details: Full name and how recruiters can contact you.
- Resume summary: A quick snapshot of your skills and experience tailored for Receptionist jobs.
- Core skills: A bulleted list of your primary Receptionist skills.
- Work experience: A comprehensive list of your roles, starting with the most recent.
- Education: A summary of your educational background.
- Additional info: Optional section for hobbies, achievements, or other personal interests that are professionally relevant.
How to format your Receptionist resume
To make a strong impression, your resume format must be both professionally stylish and easy for recruiters to read quickly.
Here are our vital formatting tips to make your resume both appealing and reader-friendly.
- Resume length: Keep your resume between 1 to 2 pages long because recruiters see tons of resumes every day and only have limited time to read each one.
- Font & colour scheme: Choose a clear and easy-to-read font, steering clear of overly decorative ones that could hinder readability. Stick with a classic black-text-on-white-background for the body of the resume, but don’t shy away from adding a hint of colour elsewhere to make your resume stand out.
- Page layout: Split your page into distinct sections using bold headings or borders, making it easy for readers to locate the information they need at a glance.
- Break text up: Break up text with concise bullet points and brief paragraphs, ensuring busy recruiters can easily absorb the info.
- Photos: Photos aren’t necessary in Australia, but if you want, you can include a small headshot at the top.
Quick tip: Achieving a professional look for your resume can be difficult and time-consuming. If you want to create an attractive resume quickly, try our Resume Builder and use one of our eye-catching professional resume templates.
Contact Details
Employers need to know who you are, and how to contact you – so whilst your contact details section is fairly simple, it’s important to get it right.
Add these 4 essential details to the top of your resume, trying not to take up too much space:
- Your name and a professional title: (e.g. Marketing Manager or Management Accountant) Tailor the title to match your target jobs.
- Email address: Ensure that it look professional (e.g.shane.smith21@gmail.com) and don’t use an old one with your school nickname in like shanzeybwoySmitho666@gmail.com.
- Phone number: Ideally your mobile so that you can be easily reached. Don’t forget to tripe check the number is correct!
- Location: Add the general location of where you are looking to work (e.g. Sydney, Brisbane).
You can also add some of the following details optionally:
- Webpage links: You can link out to a relevant social profile such as LinkedIn or even a portfolio. Make sure anything you link to is high-quality and kept up-to-date.
- Photograph: Photographs aren’t normally required but employers in creative industries sometimes like to see them. If you decide to add, make sure that you look professional and don’t take up too much space on the page with it.
You do not need to add personal details such as your date of birth, full address, or gender. These details aren’t needed to make a hiring decision and will waste space on your resume.
Receptionist Resume Summary
Your resume summary is a vital, brief paragraph at the beginning of your resume that serves as a quick introduction to your capabilities and alignment with the job. This section is essential for making a strong first impression.
Engage recruiters right off the bat and prompt them to continue reading your resume by implementing these effective strategies:
- Keep it short: Aim for a concise summary of 3 to 5 sentences, ensuring it can be quickly scanned. You can elaborate on details later, in the work experience section.
- Tailor to target jobs: For maximum impact, try to reflect as many matching skills from your target job adverts as you can. This will make recruiters more likely to pay attention.
- Avoid using cliches: Resist the temptation to describe yourself as a “self-starter” or a “results-driven professional” – these clichés offer little insight into your actual capabilities.
Receptionist resume summary example
What to include in your Receptionist resume summary
- Summary of your experience: Summarise the range of positions you’ve held and the companies you’ve been associated with to offer employers a complete understanding of your professional experiences.
- Relevant skills: Showcase your key skills, emphasising those tailored for Receptionist roles.
- Qualifications: Ensure to briefly note any qualifications relevant to Receptionist roles, indicating your suitability for the position.
- Benefits of hiring you: Why should a employer hire you? Will you save them money? Improve their productivity? Or get them more customers?
Quick tip: Choose from hundreds of pre-written summaries across all industries, and add one to your resume with one-click in our Resume Builder. All written by recruitment experts and easily tailored to suit your unique skillset and style.
Core skills section
Highlight your suitability for Receptionist roles by including a core skills section in your resume.
Present a list of your essential skills in bullet-point format, each capped at four words, ensuring they are immediately noticeable to hiring managers.
Skills for your Receptionist resume
Multitasking Abilities – Handling multiple tasks simultaneously such as answering phones, greeting clients, and managing schedules without compromising service quality.
Front Desk Operation – Operating and maintaining all aspects of the front desk activities including check-in and check-out procedures, and guest assistance.
Proficiency in Office Software – Utilising Microsoft Office Suite and other relevant software for word processing, spreadsheets, email management, and presentations.
Database Management – Accurately entering data, retrieving information, and maintaining client databases or customer relationship management systems.
Telephone Etiquette – Answering and directing calls in a professional manner while managing phone lines and ensuring efficient communication flow.
Appointment Scheduling – Coordinating and organising schedules, setting up appointments, and updating calendars for staff and clients.
Document Preparation – Preparing and organising documents such as reports, memos, and other professional correspondence with attention to accuracy.
Information Management – Organising and managing the flow of information both internally and externally to maintain confidentiality and efficiency.
Cash Handling – Processing payments, handling invoices, and managing petty cash with strong numerical competency and honesty.
Technical Troubleshooting – Addressing basic technical issues with office equipment, such as printers and photocopiers, ensuring minimal disruption to operations.
Quick tip: Our Resume Builder contains thousands of in-demand skills for every profession that can be added to your resume in seconds – saving you time and greatly improving your chances of landing job interviews and getting hired.
Work experience section
Your work experience section is your chance to show employers what value you can bring to them.
List your previous jobs in reverse chronological order, focusing on your last 3-5 years of experience.
Structuring your jobs
To clearly convey what you accomplished in each role, format your experiences as follows.
Outline
Introduce each job with a concise 1 to 2 line outline that covers the employer’s business, your role within the structure, and the key goals of your position.
Key responsibilities
Use bullet points to detail the key responsibilities of your role, highlighting hard skills, software and knowledge wherever you can.
Keep them short and sharp to make them easily digestible by readers.
Key achievements
Lastly, prove impact by highlight 1-3 key achievements that you made within the role.
Struggling to think of an achievement? If it had a positive impact on your company, it counts.
For example, you might have increased company profits, improved processes, or helped a customer to achieve their goals.
Add numbers to quantify your achievements if you can.
Example job for Receptionist resume
Outline
Ensure the smooth operation of the reception area, for a prominent recruitment agency with a network of local branches throughout Australia.
Key Responsibilities
- Lead, inspire, and equip co-workers with necessary competencies to perform their respective duties.
- Greet and welcome all persons in a professional and courteous manner.
- Manage a clean area, while enforcing adherence to in-house safety policies.
- Monitor security cameras and report any unusual incidents or concerns.
Quick tip: Create impressive job descriptions easily in our Resume Builder by adding pre-written job phrases for every industry and career stage.
Education section
In the lower part of your resume, add a section dedicated to education.
Present this information in a bullet-point format, concentrating on qualifications that are directly relevant to Receptionist jobs.
Candidates with extensive professional experience can limit this section to key details, whereas if you have little or no experience you should expand on your academic achievements to demonstrate relevant skills.
This section can include:
- University degrees
- Industry specific qualifications for Receptionist jobs
- Vocational education and training (VET) diplomas
- Senior Secondary Certificate of Education (SSCE)
Additional information (optional)
At the very bottom of your resume you can add an additional info section, for anything else that might help you to look more appealing to employers.
This is often used for hobbies and interests, but can also include awards, publications or a list of technical skills.
If you are considering adding anything here, remember to only include things that are related to your work, or things which are very impressive.
Don’t add common pastime hobbies such as watching TV or socialising with friends, as they won’t make any impact.
Constructing a compelling Receptionist resume requires effort, but by following the steps provided, you can assemble a resume that prompts replies from recruiters and generates multiple interviews.
Be sure to revise your resume carefully upon completion and tailor it for each application to confirm your alignment with the job requirements.
Good luck with your job search!