Looking to bag a job as a Retail Assistant but not sure how to showcase your skills in customer service and sales?
Worry not, we’re here to guide you through crafting a top-notch application with a friendly nudge in the right direction.
Below, we’ve included a Retail Assistant resume example to help you create a checkout-worthy resume of your own.
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Retail Assistant Resume Example
The Retail Assistant resume example displayed above is a great example of proper resume structuring and top content.
It is crafted to appear professional and to ensure it’s an easy read for busy recruiters.
Follow the upcoming steps to write a winning Retail Assistant resume that lands you interviews.
Retail Assistant resume structure & format
Resume structure
The importance of a well-structured resume cannot be overstated for Retail Assistant positions.
For a resume that stands out to recruiters, structure it with these key sections:
- Contact details: Your full name and contact options.
- Resume summary: A succinct summary showcasing your expertise and skills.
- Core skills: A list of skills essential for Retail Assistant jobs, presented in bullet points.
- Work experience: Your job history, with the most recent roles first.
- Education: Your formal education and any relevant training.
- Additional info: Optional section for highlighting unique skills or interests that relate to Retail Assistant.
How to format your Retail Assistant resume
A well-formatted resume catches the eye of recruiters and makes it simple for them to review it.
Follow these resume format guidelines to ensure your resume is both attractive and easy to navigate.
- Resume length: Keep your resume between 1 to 2 pages long because recruiters see tons of resumes every day and only have limited time to read each one.
- Font & colour scheme: Choose a clear and easy-to-read font, steering clear of overly decorative ones that could hinder readability. Stick with a classic black-text-on-white-background for the body of the resume, but don’t shy away from adding a hint of colour elsewhere to make your resume stand out.
- Page layout: Divide the page into clearly visible sections using bold headings or borders, so that readers can quickly pinpoint the information they want.
- Break text up: Break up text with concise bullet points and brief paragraphs, ensuring busy recruiters can easily absorb the info.
- Photos: In Australia, photos aren’t compulsory, but you can include a small headshot at the top if you want.
Quick tip: Achieving a professional look for your resume can be difficult and time-consuming. If you want to create an attractive resume quickly, try our Resume Builder and use one of our eye-catching professional resume templates.
Contact Details
Employers need to know who you are, and how to contact you – so whilst your contact details section is fairly simple, it’s important to get it right.
Add these 4 essential details to the top of your resume, trying not to take up too much space:
- Your name and a professional title: (e.g. Marketing Manager or Management Accountant) Tailor the title to match your target jobs.
- Email address: Ensure that it look professional (e.g.shane.smith21@gmail.com) and don’t use an old one with your school nickname in like shanzeybwoySmitho666@gmail.com.
- Phone number: Ideally your mobile so that you can be easily reached. Don’t forget to tripe check the number is correct!
- Location: Add the general location of where you are looking to work (e.g. Sydney, Brisbane).
You can also add some of the following details optionally:
- Webpage links: You can link out to a relevant social profile such as LinkedIn or even a portfolio. Make sure anything you link to is high-quality and kept up-to-date.
- Photograph: Photographs aren’t normally required but employers in creative industries sometimes like to see them. If you decide to add, make sure that you look professional and don’t take up too much space on the page with it.
You do not need to add personal details such as your date of birth, full address, or gender. These details aren’t needed to make a hiring decision and will waste space on your resume.
Retail Assistant Resume Summary
Your summary is short but powerful paragraph which sits at the top of your resume, providing a sales-pitch on your suitability for the job.
To grab the attention of busy recruiters and get them excited about your resume, use these tips:
- Keep it short: Keep your resume summary succinct with 3 to 5 sentences. This allows hiring managers to grasp your key points rapidly, reserving more in-depth information for the work experience section.
- Tailor to target jobs: Fill your summary with as many keywords from the job adverts you are targeting as possible. This will ensure recruiters instantly see your suitability.
- Avoid using cliches: Steer clear of clichés such as “dynamic multitasker” or “goal-oriented individual” – they’re tired non-factual phrases that won’t make you stand out to employers.
Retail Assistant resume summary example
What to include in your Retail Assistant resume summary
- Summary of your experience: Provide a summary of your work history, including the types of roles you’ve held, the companies you’ve worked for, and the extent of your experience.
- Relevant skills: Tell employers you have the right skills for Retail Assistant roles by detailing your most relevant skills for the job.
- Qualifications: Ensure to briefly note any qualifications relevant to Retail Assistant roles, indicating your suitability for the position.
- Benefits of hiring you: Employers want to know what value you will bring them, whether it’s increasing their revenue or helping them to complete projects ahead of schedule.
Quick tip: Choose from hundreds of pre-written summaries across all industries, and add one to your resume with one-click in our Resume Builder. All written by recruitment experts and easily tailored to suit your unique skillset and style.
Core skills section
Enhance the impact of your resume by adding a section for core skills.
List your key skills that are highly valued in Retail Assistant jobs in bullet points and keep each item concise – no more than four words – to quickly draw the attention of busy hiring managers.
Skills for your Retail Assistant resume
Product Knowledge – Having comprehensive information about the merchandise range, including features, benefits, and usage, to provide accurate advice and upsell products.
Point of Sale Operation – Proficient in operating point of sale systems for efficient transaction processing, including handling cash, card payments, and returns.
Stock Management – Organising and maintaining inventory levels to ensure product availability, including stocktaking and reordering items as necessary.
Visual Merchandising – Creating engaging product displays that enhance customer experience and drive sales through strategic placement and presentation.
Customer Service Excellence – Providing high-quality service, addressing customer enquiries and complaints, and ensuring a positive shopping experience.
Sales Techniques – Utilising effective selling techniques to meet sales targets and encourage repeat business through product promotion and customer engagement.
Loss Prevention – Understanding and applying strategies to minimise theft and loss, including monitoring suspicious behaviour and following security protocols.
Merchandise Handling – Safely and efficiently receiving, unpacking, and stocking merchandise while maintaining a tidy store environment.
Technical Proficiency – Navigating and utilising retail technology such as inventory management software, customer databases, and email communication platforms.
Health and Safety Compliance – Adhering to workplace health and safety regulations, ensuring a safe environment for staff and customers alike.
Quick tip: Our Resume Builder contains thousands of in-demand skills for every profession that can be added to your resume in seconds – saving you time and greatly improving your chances of landing job interviews and getting hired.
Work experience section
Your work experience section gives you the opportunity to showcase the contributions you can make to potential employers.
List your past jobs starting with the most recent and focus on detailing your last 3-5 years of work.
Structuring your jobs
To help recruiters understand your past roles, organise each position in the following manner.
Outline
Introduce each job with a concise 1 to 2 line outline that covers the employer’s business, your role within the structure, and the key goals of your position.
Key responsibilities
Outline your primary duties in 5-8 bullet points, focusing on essential skills, tools, and expertise.
Ensure each point is succinct, indicating your interactions within the company and your contributions to its success.
Key achievements
Conclude each job description by detailing 1-3 major achievements that significantly benefited the employer, such as cost reductions or early project completions.
Aim to quantify these achievements with specific data to demonstrate their impact.
Example job for Retail Assistant resume
Outline
Working for a high footfall home and fashion retail outlet, reporting to the Store Manager. Responsible for maintaining the sales floor, processing payments and contributing to over AU$6m in annual sales.
Key Responsibilities
- Achieve personal sales targets and KPIs, alongside supporting the store to achieve store targets
- Greet new and existing customers, tailoring services and selecting appropriate products to meet their needs and expectations
- Answer the phone and help with all customer queries and complaints, ensuring all sales enquiries are logged within the system
- Manage customer complaints through to a satisfactory resolution, escalating the issue to the Store Manager if necessary
Quick tip: Create impressive job descriptions easily in our Resume Builder by adding pre-written job phrases for every industry and career stage.
Education section
Your resume should feature an education section near the end.
This part should be a bullet-pointed list of your qualifications, with a focus on those that are significant for Retail Assistant roles.
Keep it brief if you are an experienced candidate. If you’re new to the field, use this section to elaborate on the skills and knowledge you’ve obtained through your educational pursuits.
This section can include:
- University degrees
- Industry specific qualifications for Retail Assistant jobs
- Vocational education and training (VET) diplomas
- Senior Secondary Certificate of Education (SSCE)
Additional information (optional)
Consider placing an additional info section at the bottom of your resume for extracurricular details that might make you more attractive to employers.
This section can showcase hobbies, awards, publications, or a catalogue of technical skills.
Ensure anything you list here is relevant to your job or notably remarkable.
Refrain from mentioning generic hobbies such as watching TV or hanging out with friends, as they do not enhance your professional profile.
Although creating a standout Retail Assistant resume is no small feat, following these steps will help you produce a resume that not only draws responses from recruiters but also results in a significant number of interviews.
Remember to thoroughly proofread your resume and adapt it to each specific job to ensure it remains relevant.
Good luck with your job search!